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Home > Apple Frequently Asked Questions > When I switch my computer on a floppy disk symbol or (?) pops up, what do I have to do?
When I switch my computer on a floppy disk symbol or (?) pops up, what do I have to do?

When I switch my computer on a floppy disk symbol or (?) pops up, what do I have to do?

What has happened is you have lost your system folder. Your system is corrupted. You will need to find or purchase the system disks or CD's that came with your machine.

The Operating systems are available on CD versions and Floppy disks for older machines. If you don't have a CD ROM drive and can't find the floppy OS version you would need to purchase an external CD ROM drive from us to attach to your machine to install it.

The Floppy version OS is Very Hard to find.

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